Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, May 10, 2024
This job expires in: 16 days
Job Summary
A company is looking for an Americas Support Services Lead, Cardiovascular Informatics.
Key Responsibilities:
- Manage all aspects of customer service operations
- Lead operational teams and align activities to support business strategy objectives
- Regularly report on and track Key Performance Indicators (KPIs) and relevant quality, legal, and compliance requirements
Required Qualifications:
- 12+ years' experience in complex health system IT environments
- 10+ years leading customer experience, support, or technical consultant teams in clinical and/or health care applications
- 8+ years business management experience
- Bachelor's degree in science, computer science, engineering, or equivalent
- Background in Picture Archiving and Communication System (PACS) administration, technical support in cardiology or radiology field, and field customer support
