Annuities Customer Support Specialist

Job Summary

A company is looking for an Annuities Customer Support representative.

Key Responsibilities

• Process new business application transactions and correspond with agents and departments regarding pending cases
• Ensure accurate handling and timely execution of New Business Applications while providing an elite customer service experience
• Evaluate and identify opportunities for process improvements that enhance the customer experience

Required Qualifications

• High school diploma or G.E.D
• Previous experience in the Life Insurance and Annuities industries
• Ability to work independently and follow oral and written directions
• Experience in documenting and typing skills
• Not a call center position; skills in the life insurance cycle and policy processing are ideal