Annuity Call Center Professional

Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Mar 28, 2024
This job expires in: 8 days

Job Summary

A company is looking for an Annuity Call Center Professional, Licensed, Remote.

Key Responsibilities:
  • Provide exceptional call experiences without relying on scripts, focusing on quality and first-call resolution
  • Assess caller situations, navigate systems, and present complex solutions with clear and positive language
  • Support clients in achieving financial clarity and meaningful lives through dedicated service
Qualifications & Education:
  • High school diploma or equivalent; post-Secondary education preferred
  • Experience in annuities and successful completion of FINRA Series 6 exams within 90 days of hire/transfer
  • Experience in navigating complex customer interactions and contributing to continuous improvement
  • Training schedule from 8:00 a.m. - 4:30 p.m. Central, Monday through Friday, with full-time work hours between 9:30 a.m. - 6 p.m. (CST), Monday through Friday

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