Appeals Specialist

Job Summary

A company is looking for an Appeals Specialist.

Key Responsibilities:

• Manage the appeal process from initiation to resolution
• Review, investigate, and negotiate appeals through calls, emails, and documentation
• Communicate appeal information to relevant parties within required timeframes

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of experience in Call Center Customer Service
• Availability to work full-time (40 hours/week) during specified hours