Appeals Specialist

Job Summary

A company is looking for an Appeals Specialist (Veteran Affairs).

Key Responsibilities

• Provides customer service and responds to inquiries received by phone, fax, mail, or email
• Interprets requests and determines appropriate responses to resolve issues
• Conducts research using federal regulations and contract policies to support decisions

Required Qualifications

• High School Diploma or equivalent
• Three (3) years of general office experience
• One (1) year of Veterans Affairs (VA) experience or professional business writing experience in relevant industries
• United States Citizen with residency in the continental U.S. for three (3) of the last five (5) years
• Ability to successfully complete a Federal Background Investigation with the VA