Appeals Specialist

Job Summary

Detail-oriented and customer-focused, the full-time temporary Appeals Specialist will support the review, intake, research, and processing of healthcare-related appeals and inquiries while working remotely and ensuring compliance with established guidelines.

Key Responsibilities

• Review and research incoming correspondence and documentation to determine appropriate handling
• Enter and maintain appeal cases and related information within internal systems
• Manage daily workload to meet established productivity, quality, and turnaround time expectations

Required Qualifications

• High School Diploma or GED
• Minimum six months of experience in customer service, administrative support, or healthcare operations
• Strong data entry and computer skills
• Ability to research information and analyze findings
• Excellent attention to detail and organizational skills