Application Integration Analyst

Job Summary

Supporting interoperability solutions, the full-time remote Application Integration Analyst will manage Point-to-Point integrations, coordinate troubleshooting efforts, and ensure successful customer outcomes through collaboration with various teams and stakeholders.

Key responsibilities

• Serve as a primary support resource for Point-to-Point integrations and interoperability solutions
• Coordinate troubleshooting efforts across Product, Engineering, Operations, vendors, and customer technical teams
• Manage and coordinate integration lifecycle activities including requirements gathering, testing, and implementation readiness

Required qualifications

• 3+ years of experience supporting healthcare technology, interoperability solutions, or related healthcare applications
• Experience working directly with customers, vendors, and external stakeholders
• Experience utilizing ticketing, project management, and support management systems
• Strong customer service mindset with a focus on issue ownership and resolution
• Ability to manage multiple priorities in a fast-paced environment