Application Operations Manager

Job Summary

A company is looking for an Application Operations Manager to oversee system operations and support services for enterprise applications.

Key Responsibilities:

• Oversee day-to-day system operations ensuring reliability, security, and user satisfaction
• Manage system-related incidents, including triage, escalation, and resolution
• Act as the primary operational liaison between technical teams and business stakeholders

Required Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field
• 10+ years of experience in operations for enterprise or mission-critical application systems
• Experience in cloud-hosted enterprise applications within AWS environments
• Proven experience in incident management and escalation processes
• Must be a U.S. Citizen with the ability to obtain a Public Trust clearance