Application Support Analyst

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Mar 28, 2024
This job expires in: 15 days

Job Summary

A company is looking for an Application Support Analyst.

Key Responsibilities:
  • Provide front-line support for software applications via phone, email, or virtual screen share
  • Diagnose and troubleshoot software application issues efficiently
  • Educate customers on product usage to maximize value

Required Qualifications:
  • 2+ years of experience in application support or client-facing roles
  • Bachelor's Degree
  • Experience with Microsoft Excel
  • Industry experience or relevant degree is a plus
  • Ability to manage multiple customer inquiries effectively

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