Application Support Analyst

Job Summary

A company is looking for an Application Support Analyst responsible for providing support for enterprise applications used by the Business Process as a Service Operations team.

Key Responsibilities

• Delivers support for applications, responding to technical questions and problems
• Communicates and collaborates with Business Users, Software Development Team, and Management
• Participates in design, testing, and documentation of applications, including upgrades and bug fixes

Required Qualifications

• Bachelor's degree required
• Proven track record of excellence
• Passionate about technology and learning new technologies
• 3-5 years of experience in software development, reporting, and application support preferred
• Knowledge of Salesforce.com is a plus