Application Support Developer

Job Summary

Providing technical support and development assistance for enterprise applications, the full-time remote Application Support Developer will deliver high-quality support, investigate application issues, and collaborate with development teams to enhance system functionality.

Key responsibilities

• Deliver timely technical support for enterprise applications, addressing issues and inquiries from users
• Investigate and resolve application issues by identifying root causes and coordinating with development teams
• Log and manage support tickets, maintaining clear documentation throughout the resolution process

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 1-2 years of experience in software development, application support, or a related technical role
• Proficiency in constructing SQL queries and experience with T-SQL and stored procedures
• Solid understanding of object-oriented programming principles
• Experience developing or consuming web services (SOAP, REST, JSON, XML)