Application Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 23, 2026

This job expires in: 30 days

Job Category: Information Technology

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for an Application Support Engineer - L3.

Key Responsibilities

Own resolution of high-severity incidents and lead root cause analysis (RCA)
Collaborate with Product Owners to manage bugs and user stories in Azure DevOps
Identify and implement automation opportunities for monitoring and resolution

Required Qualifications

5+ years of experience in application support or software operations
Strong hands-on experience with ticketing systems and backlog management tools
Expertise in monitoring platforms
Experience leading root cause analysis and managing complex incidents
Bachelor's degree in computer science or related field is preferred

COMPLETE JOB DESCRIPTION

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