Application Support Engineer

Job Summary

A company is looking for an Application Support Engineer.

Key Responsibilities

• Handle incoming customer support requests, answering questions and troubleshooting issues
• Update system configuration and develop support tooling during downtime
• Implement process improvements to reduce issue resolution time

Required Qualifications

• Solid understanding of software engineering fundamentals
• Ability to handle complex situations effectively
• Consistent and dependable attendance with flexibility for early or late shifts
• Residing in the United States, including Puerto Rico, and authorized to work without visa sponsorship
• A drive for continuous learning and improvement