Application Support Engineer

Job Summary

A company is looking for an Application Support Engineer II.

Key Responsibilities

• Provide application expertise and resolve support requests from internal employees
• Detect and solve production issues, engage with the Engineering team to address bugs and information gaps
• Maintain documentation, conduct training for end users, and assist in the evaluation and installation of new releases

Required Qualifications

• 1-5 years of experience in software maintenance and support
• Understanding of web applications, particularly in Ruby on Rails, Java, and React
• Knowledge of key technologies such as MySQL, MongoDB, Redis, and RabbitMQ
• Experience in the FinTech or payment industry is appreciated
• Fluency in English is required