Application Support Engineer

Job Summary

A company is looking for an Application Support Engineer to join their Technology Operations team.

Key Responsibilities

• Deliver Level 2 support for internal and external customers, resolving tickets effectively
• Investigate application issues by analyzing logs and performance metrics, and monitor system health
• Collaborate with Engineering and other teams to implement long-term fixes and improve application stability

Required Qualifications

• 2+ years of experience in Application Support or a similar technical support role
• Strong SQL skills, including the ability to write and troubleshoot queries
• Experience with application monitoring/logging tools, preferably DataDog
• Familiarity with .NET, C#, or similar technologies
• Experience working in Agile/Scrum environments