Application Support Engineer

Job Summary

A company is looking for an Application Support Engineer II to provide application expertise and support for internal requests.

Key Responsibilities

• Engage with internal employees to detail issues in the ticketing system
• Detect and solve production issues and bugs, collaborating with the Engineering team
• Maintain documentation and provide training on application usage

Required Qualifications

• 1-5 years of experience in software maintenance and support
• Understanding of web applications, particularly in Ruby on Rails, Java, and React
• Knowledge of key technologies such as MySQL, MongoDB, Redis, and RabbitMQ
• Experience in the FinTech or payment industry is preferred
• Fluency in English as the working language