Application Support Engineer

Job Summary

Combining advanced application support with engineering-level troubleshooting, the full-time Application Support Engineer II will independently resolve complex issues, enhance system stability, and contribute to long-term solutions while working remotely or onsite.

Key responsibilities

• Troubleshoot and resolve moderately complex incidents across applications and integrations
• Perform advanced data analysis and debugging to identify root causes of system issues
• Implement configuration changes and light development fixes to improve system performance

Required qualifications

• Bachelor's Degree in Computer Science, MIS, or related field
• Two to four years of experience in application support or development
• Advanced programming experience in SQL, Python, JavaScript, or TypeScript
• Intermediate ability to learn and work across diverse technologies (e.g., Salesforce, .NET)
• Experience with SQL/data querying