Application Support Engineer
Job Summary
To enhance business-critical enterprise applications, the remote Application Support Engineer will provide production support, incident response, and continuous feature enhancements for applications built on Google App Engine and microservices.
Key responsibilities
- Provide production support and maintenance for enterprise applications hosted on Google App Engine
- Triage and diagnose user-impacting incidents, restoring service and driving issues to closure within agreed SLAs/SLOs
- Design and deliver feature enhancements based on user and business needs while supporting microservices architecture
Required qualifications
- 3-7 years of experience in Application Support, Application Engineering, Software Engineering, or related roles
- Strong hands-on experience with Google Cloud Platform and Google App Engine
- Solid understanding of microservices architecture and service-to-service communication
- Proficiency in programming languages such as Python, Java, Node.js/JavaScript, or Go
- Experience with CI/CD pipelines and automated build/deployment tools
Complete Job Description
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