Application Support Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 22, 2025

Job Summary

A company is looking for a Manager, Application Support.

Key Responsibilities
  • Manage helpdesk functions and oversee application support staff
  • Perform issue escalation, incident management, and reporting for senior leadership
  • Recommend improvements to workflow, processes, or policies related to IT Service Management
Required Qualifications
  • Experience in managing application support or helpdesk functions
  • Strong knowledge of IT Service Management principles
  • Technical expertise to resolve or triage incoming issues
  • Ability to drive issue resolution and reduce resolution times
  • Experience in a customer-facing role

COMPLETE JOB DESCRIPTION

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