Application Support Manager

Job Summary

A company is looking for a Manager of Application Support.

Key Responsibilities

• Lead a team to resolve application issues for internal and external users across multiple divisions
• Ensure stability and reliability of pre-production and production enterprise systems
• Act as the primary escalation point for application support issues and lead critical incident resolution efforts

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline preferred
• 7+ years of enterprise-level systems support experience
• 1-3+ years of leadership experience with a geographically distributed team preferred
• Expert knowledge of Active Directory domains and configurations
• Proficient in Microsoft SQL and Azure Dev Ops