Application Support Specialist

Job Summary

A company is looking for a Professional-Application/Product Support.

Key Responsibilities

• Perform application monitoring, problem management, and change management
• Act as a liaison and escalation point for clients and IT organizations
• Provide 24X7 support during outages and manage application availability issues

Required Qualifications

• Bachelor's degree in Information Systems, Electrical Engineering, or Information Technology Management
• Four years of experience in application support or a related field
• Proficiency in MS Office Suite, project management tools, and collaboration tools
• Experience with programming languages such as JavaScript, C++, C, HTML, and XML Python
• Familiarity with database servers like SQL Server and MySQL