Application Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Dec 23, 2025

This job expires in: 29 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for an Application Specialist to provide technical support for hosted eDiscovery applications.

Key Responsibilities

Provide first call resolution support for hosted eDiscovery applications and infrastructure
Respond to and resolve customer submitted tickets, updating status and escalating when necessary
Monitor performance and availability of hosted applications and assist with application testing and troubleshooting

Required Qualifications

CompTia A+, Microsoft certification or equivalent experience
Bachelor's degree in IT or equivalent experience in a related field
Minimum of 3 years of experience in IT or eDiscovery
Working knowledge of Microsoft SQL or relational databases
Experience with SQL and PowerShell scripting

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