Application Support Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Wed, Feb 04, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for an Application Support Specialist I.

Key Responsibilities

Provide first-line support to end-users for application-related issues and troubleshoot incidents
Log and track support tickets, manage incidents based on business impact, and collaborate with development teams for long-term fixes
Create and maintain documentation for application configurations and develop knowledge base articles for user empowerment

Required Qualifications

Associate's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
1+ year of experience in application support or a related IT support role
Hands-on experience with troubleshooting proprietary software application issues
Familiarity with ITSM tools for ticketing and incident management
Experience supporting enterprise applications or software used in the Mortgage industry

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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