Application Support Specialist

Job Summary

Supporting enterprise application platforms in a full-time capacity, the Application Support Specialist will troubleshoot business applications, manage user access, and collaborate with internal users to enhance operational processes.

Key responsibilities

• Provide application support to internal corporate and field users through various communication channels
• Troubleshoot and resolve application-related issues in a timely and user-focused manner
• Manage user access, including user creation, role assignments, and password resets, while adhering to security procedures

Required qualifications

• 2+ years of experience in application support or a related technology support role
• Experience supporting enterprise software platforms, with a preference for Yardi
• Strong troubleshooting skills and the ability to follow structured support processes
• Experience managing user access and system documentation
• Bachelor's degree in Information Systems, Computer Science, or a related field preferred; equivalent professional experience will also be considered