Application Support Specialist
Job Summary
Supporting critical enterprise applications, the full-time Application Support Specialist will provide day-to-day troubleshooting and maintenance for ERP and CRM platforms while collaborating with stakeholders to drive process improvements in a fully remote environment.
Key Responsibilities
- Provide day-to-day support, troubleshooting, and maintenance for enterprise business applications, including ERP and CRM systems
- Identify opportunities for system enhancements, workflow improvements, and process automation
- Serve as a liaison between business users and technical teams to support system updates, enhancements, and customizations
Required Qualifications
- 2-4 years of experience supporting Microsoft Dynamics NAV 2016 or a comparable ERP platform
- Strong understanding of ERP functionality, including financial management and inventory management
- Experience with reporting and business intelligence tools such as Jet Reports or Power BI
- Familiarity with integrating ERP platforms with third-party applications and business systems
- Strong analytical and troubleshooting skills to diagnose and resolve application-related issues
Complete Job Description
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