Applications Developer

Job Summary

To support the optimization of the Microsoft Dynamics365 platform, the remote Applications Developer will configure, maintain, and enhance relationship management systems, focusing on Marketing and Customer Insights Journeys while collaborating with cross-functional teams.

Key responsibilities

• Administer and customize relationship management systems, including Dynamics365 modules for Sales, Customer Service, and Marketing
• Utilize Power Platform tools for system integration and develop reporting solutions using PowerBI
• Collaborate with stakeholders to gather requirements and provide training and documentation for end-users

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related discipline; Master's degree preferred
• 5 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM
• Demonstrated expertise in API architecture and integration patterns
• Proficiency in CRM modules: Sales, Service, and Marketing
• Experience with Power Automate, Power Apps, and PowerBI for reporting and data visualization