Applications Engineer

Job Summary

A company is looking for an Applications Engineer to support Video Management Systems (VMS) operations and integrations.

Key Responsibilities

• Triage and investigate VMS issues, gather logs, reproduce defects, and document findings
• Support release readiness activities, including checklists, smoke tests, and deployment coordination
• Manage and track operational work in Jira and provide status updates

Required Qualifications

• 5+ years of experience with Milestone VMS
• Experience with technical troubleshooting and ticketing systems (Jira)
• Strong documentation skills for triage, release, and integration processes
• Active Milestone Certified Integration Engineer (MCIE) certification is preferred
• Familiarity with VMS integrations and system configuration tasks