Appointment Setter

Job Summary

To support a growing remodeling company, the full-time Appointment Setter will manage inbound and outbound calls to schedule appointments while ensuring high-quality customer service in a remote environment.

Key responsibilities

• Follow established routines and procedures to maintain organization and efficiency
• Answer inbound calls and make outbound calls for booking and scheduling appointments
• Deliver consistent, high-quality customer service throughout the appointment scheduling process

Required qualifications

• Minimum 1-2 years of sales experience, preferably in B2C
• Proven ability to follow scripts and handle inbound/outbound calls effectively
• Strong customer service background focused on quality and consistency
• Reliable high-speed internet connection and own a working laptop/PC with a noise-cancelling headset
• Positive attitude, strong work ethic, and goal-oriented mindset