AR Follow Up Specialist

Job Summary

Working remotely in a full-time capacity, the A/R Follow Up Specialist will manage follow-ups with insurance carriers on aged claims, research issues related to insurance payments, and resolve claim discrepancies to ensure payment and closure.

Key responsibilities

• Following up on unresolved claims and checking claim status via phone and insurance websites
• Identifying reasons for non-payment and taking actions to resolve issues effectively
• Handling patient balances as assigned and completing additional duties as required

Required qualifications

• 2+ years of A/R follow-up (insurance collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• Strong problem-solving and research skills, with the ability to work independently
• Prior office experience where problem-solving and research were key to success
• Ability to summarize important details concisely in account notes