Arbitration Services Team Lead

Job Summary

A company is looking for an Arbitration Services Team Lead to oversee team activities and ensure service quality standards are met.

Key Responsibilities

• Oversee arbitration services team to maintain production standards and quality assurance
• Track trends and initiate process improvements to enhance service delivery
• Collaborate with other departments to ensure successful delivery of product expectations

Required Qualifications

• Minimum high school diploma or equivalent; Bachelor's degree preferred
• Two years of experience in healthcare operations
• One year of management or two years in a senior role
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to work independently and manage multiple priorities