Area Delivery Director
Job Summary
Driving delivery excellence and customer satisfaction, the full-time Area Delivery Director for the Eastern US will oversee project execution, manage regional delivery portfolios, and lead teams to achieve financial goals while working remotely.
Key Responsibilities
- Oversee delivery quality and customer satisfaction across all projects in the Eastern US
- Own and manage the regional delivery portfolio, including forecasting, planning, and margin achievement
- Lead, coach, and mentor direct and indirect delivery team members across the region
Required Qualifications
- 12+ years of professional services or consulting experience, including 8-12 years in program/project management
- 5+ years leading delivery portfolios and managing large, distributed teams
- Strong knowledge of ServiceNow domains, delivery methodologies, and portfolio management best practices
- Deep understanding of enterprise AI delivery, including generative AI and workflow automation
- Bachelor's degree or equivalent required; advanced certifications preferred
Complete Job Description
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