Arizona Care Navigation Guide

Job Summary

Responsible for curating provider lists for members seeking care, the remote Arizona Care Navigation Guide will engage with network providers, collaborate with RNs on complex cases, and communicate trends to improve processes and member experience.

Key responsibilities

• Outreach to providers and facilities to provide personalized care options while meeting access standards
• Collaborate with RNs on complex cases to effectively route care
• Communicate trends to leadership to enhance processes and member experience

Required qualifications

• 1+ years of experience with care coordination and navigation in a healthcare setting
• 1+ years of experience utilizing a Chromebook and Google Workspace