Arizona Licensed Account Manager

Job Summary

Managing account oversight directly with customers and agents, the full-time Arizona Licensed Account Manager will handle new business quoting, renewal underwriting, and provide customer support for commercial lines insurance products in a remote capacity.

Key responsibilities

• Manage new business applications, quotes, and account support, including renewal underwriting and endorsement processing
• Serve as the primary liaison with agents, overseeing day-to-day servicing and inquiries related to commercial lines products
• Respond to customer and agent inquiries efficiently, ensuring strong customer service by addressing concerns within 24 hours

Required qualifications

• Bachelor's Degree or an Associate's Degree with two years of relevant experience, or a High School Diploma with four years of experience in customer service, agency, or underwriting
• Property and Casualty Agent's License is strongly preferred
• Minimum of two to four years of experience in customer service, agency, or underwriting, with a preference for commercial lines experience
• Basic knowledge of property/casualty insurance products and related processing systems
• Demonstrated self-development through professional insurance designations such as CIC, CISR, or CLCS is a plus