Arizona Licensed Call Center Supervisor

Job Summary

A company is looking for a Remote Call Center Supervisor.

Key Responsibilities

• Lead and supervise a team of remote call center agents
• Provide daily coaching, guidance, and performance management
• Monitor KPIs, metrics, and overall team performance

Required Qualifications

• Must have 1 year or more of recent Call Center Supervisor experience
• Prior call center supervisor or management experience is required
• Ability to coach, mentor, and develop employees at all performance levels
• Demonstrated ability to meet deadlines and manage multiple priorities
• Must be able to work the full schedule and provide a quiet remote workspace