Arizona Licensed Clinical Coordinator

Job Summary

To support a high-volume customer service environment, the full-time Clinical Administrative Coordinator will process release of information requests, ensure compliance with privacy regulations, and maintain positive customer relations while working remotely in Arizona.

Key responsibilities

• Process all release of information (ROI) requests, ensuring timely and accurate handling of medical records and billing requests
• Engage in direct customer service, promoting positive relations and providing feedback on invalid requests for protected health information (PHI)
• Maintain knowledge of state laws and hospital policies related to ROI while safeguarding patient privacy and compliance with HIPAA regulations

Required qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• Experience with Release of Information (ROI) and medical record releases
• Experience working within the healthcare industry
• Ability to work full-time Monday - Friday with flexibility for shift schedules and occasional overtime