Arizona Licensed Clinical Operations Director

Job Summary

A company is looking for a Director of Clinical Operations.

Key Responsibilities

• Directs member outreach team operations to ensure successful member engagement and scheduling of member visits
• Implements performance standards and manages evaluation of clinical outreach management activities
• Develops standardized methods for improving production, quality, and efficiency with vendors and internal partners

Required Qualifications

• At least 8 years of healthcare experience supporting clinical and contact center operations
• At least 3 years of healthcare management or leadership experience
• Experience managing process improvement activities
• Ability to work collaboratively across a matrixed organization
• Proficiency in Microsoft Office suite and applicable software programs