Arizona Licensed Crisis Specialist

Job Summary

To support a growing crisis response team, the full-time Arizona Licensed Crisis Specialist will receive, respond to, and triage crisis and healthcare requests while ensuring safety and coordinating care remotely from Arizona.

Key responsibilities

• Respond to incoming crisis and healthcare service requests, coordinating care through various communication methods
• Screen and triage crisis requests using risk assessment tools to ensure safety and effective intervention
• Document all interactions in the electronic health record in compliance with organizational standards

Required qualifications

• Minimum GED/High School diploma with four years of full-time behavioral health work experience, or equivalent education/experience
• Preferred experience in behavioral health and contact/call center environments
• Knowledge of healthcare, crisis services, and clinical standards of practice
• Demonstrated ability to manage high-acuity crisis requests effectively
• Familiarity with Medicaid managed care systems and community resources in Arizona