Arizona Licensed Patient Services Rep

Job Summary

A company is looking for a HME Patient Services Representative.

Key Responsibilities

• Handle incoming and outgoing calls for new orders and service requests, providing assistance to customers
• Obtain and enter accurate intake information from health care providers to initiate the referral process
• Complete insurance verification and follow up with payers, providers, and billing entities

Required Qualifications

• High school diploma/GED or equivalent working knowledge
• Excellent organizational and interpersonal skills
• Proficiency with commonly used office software products
• Ability to learn new software applications
• Previous experience in customer service or familiarity with home medical equipment is preferred