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Arizona Licensed Student Support Specialist

Location: Remote
Compensation: Hourly
Reviewed: Wed, Sep 02, 2026
This job expires in: 20 days

Job Summary

To support student success, the full-time Arizona Licensed Student Support Specialist will provide academic advisement, coaching, and customer service in a remote environment, engaging with students to facilitate their academic progression and resolve issues throughout their educational journey.

Key responsibilities
  • Engage with students through 20-30 inbound and outbound calls, completing 20-25 work items systematically
  • Create action plans to address and resolve complex student concerns, supporting their long-term success
  • Act as a subject matter expert on degree options and program requirements, providing accurate information on University policies
Required qualifications
  • Must have a fully completed and conferred bachelor's degree prior to applying
  • Reside in one of the following states: AZ, CO, ID, NV, NM, MT, UT, TX, WY
  • Experience with CRMs, Microsoft applications, and video conferencing tools
  • General knowledge of the higher education industry and current trends
  • Strong analytical skills to assess student needs and determine appropriate actions

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