Arizona Medical Scheduling Coordinator

Job Summary

Making high-volume outbound calls, the remote Arizona Medical Scheduling Coordinator will schedule primary care appointments, update patient demographics in eClinicalWorks, and ensure accurate appointment coordination while meeting performance metrics.

Key responsibilities:

• Make high-volume outbound calls to schedule primary care appointments for patients
• Update patient demographics in eClinicalWorks and ensure appropriate scheduling for various appointment types
• Communicate with clinic teams to coordinate urgent scheduling needs and maintain patient confidentiality

Required qualifications:

• 1+ year of experience in primary care, medical scheduling, or a healthcare call center preferred
• High school diploma or equivalent required; medical administrative training a plus
• Hands-on experience using eClinicalWorks (ECW) strongly preferred
• Bilingual (Spanish) is a strong plus