Arizona P&C Licensed Customer Care Rep

Job Summary

Providing exceptional customer service support, the full-time Arizona P&C Licensed Customer Care Representative will assist policyholders with inquiries about coverage, claims, and policy changes while working remotely.

Key responsibilities

• Responds promptly to inbound calls, online chats, and emails regarding policy coverage and claims
• Builds rapport with policyholders by addressing their requests and inquiries effectively
• Works to retain policyholders by recommending policy changes or coverage enhancements

Required qualifications

• 2+ years of experience in a customer service or customer support role
• Active Property & Casualty (P&C) Producer License
• Must be 18 years or older
• High school diploma or equivalent required
• Willingness to submit to a background investigation as part of the onboarding process