Arkansas Licensed Care Coordinator

Job Summary

To support a growing healthcare services organization, the full-time Arkansas Licensed Care Coordinator will manage a panel of 400-450 patients, conducting monthly outreach and providing health coaching while working remotely in a HIPAA-compliant home office.

Key responsibilities

• Conduct 50-60 daily outbound calls to patients, ensuring continuity of care and providing care plan support
• Collaborate with clinical teams and caregivers to address patients' clinical and social needs
• Document all patient interactions in real time while maintaining HIPAA compliance

Required qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) or be a Certified Pharmacy Technician (CPhT)
• Minimum 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
• Must be legally authorized to work in the United States