Arkansas Licensed Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Conducts telephonic outreach to members and assists with care coordination
• Educates members on healthcare gaps and facilitates appointment scheduling
• Links members to community resources addressing social determinants of health

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Minimum age of 18 years
• 1+ years of call center or telephonic customer service experience
• 1+ years of professional experience in an office setting with phone and computer use
• 1+ years of experience in healthcare, insurance, or community outreach