Arkansas Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative I.

Key Responsibilities

• Communicate clearly and concisely with customers to resolve inquiries
• Interact with customers to address issues related to health insurance products and services
• Develop product knowledge and system expertise to provide superior customer service

Required Qualifications

• High school diploma or equivalent
• Minimum of two years' experience in a specialized customer service environment or two years of college coursework plus one year of experience
• Ability to work independently and multitask effectively
• Proficiency in computer literacy and customer service
• Must pass company proficiency test: Customer Service Assessment