Arkansas Licensed Healthcare Customer Service

Job Summary

A company is looking for a Healthcare Customer Service Representative (AR).

Key Responsibilities

• Handle customer inquiries related to billing and insurance through calls and written communication
• Resolve complex billing issues and recommend payment options in accordance with client guidelines
• Maintain a secure and distraction-free home office environment while exceeding Key Performance Indicators

Required Qualifications

• High School Diploma or equivalent (GED) required
• Prior experience in a call center and healthcare customer service setting preferred
• Familiarity with medical billing and coding is preferred; certifications welcome
• Ability to navigate multiple computer applications and databases
• Reliable and responsible with a strong focus on self-management in a remote work environment