ASL Customer Support Representative

Job Summary

A company is looking for an English/ASL Customer Support Representative.

Key Responsibilities

• Answer audio/voice calls to support customers in spoken English
• Provide technical support, answer questions, and track orders while ensuring customer satisfaction
• Attend team meetings and training sessions communicated in ASL

Required Qualifications

• Ability to communicate effectively in spoken English and American Sign Language
• High school diploma or equivalent
• Two years or more of professional customer-facing experience
• Ability to work between the hours of 7:00 am and 8:00 pm Central Time Zone, Monday through Friday
• Proficiency with computers and video technology