ASL Customer Support Representative

Job Summary

A company is looking for an ASL Customer Support Representative (Remote).

Key Responsibilities

• Provide excellent customer service by actively listening and addressing customer inquiries in ASL
• Troubleshoot customer issues related to billing and services, determining root causes and resolutions
• Document call details accurately and promote additional products or services to customers

Required Qualifications

• Fluent in American Sign Language and spoken English
• High school diploma or equivalent
• 1-2 years of experience in customer service roles preferred
• Strong computer skills and ability to navigate multiple screens
• Ability to work in a remote, structured environment