Assistant Account Manager

Job Summary

A company is looking for an Assistant Account Manager I.

Key Responsibilities

• Respond to incoming payer/applicant calls and emails, resolving account-related issues
• Assist payers/applicants in setting up accounts and provide relevant information about their accounts
• Independently troubleshoot issues and ensure quality service while adhering to attendance standards

Required Qualifications

• High school graduate required; at least 2 years of college/technical school preferred
• Two years of related work experience
• Ability to meet or exceed department standards consistently
• Accountable and willing to take ownership of tasks
• Strong focus on customer satisfaction