Assistant Account Manager

Job Summary

A company is looking for an Assistant Account Manager.

Key Responsibilities

• Respond to incoming payer/applicant inquiries via phone and email, providing assistance and problem resolution
• Assist payers/applicants in setting up accounts and updating their information
• Independently troubleshoot issues and ensure high-quality customer service standards are met

Required Qualifications

• High school graduate required; at least 2 years of college/technical school preferred
• Two years of related work experience required
• Ability to consistently meet or exceed department standards
• Strong focus on customer satisfaction
• Ability to thrive in a team environment and take ownership of tasks