Assistant Director of Admissions

Job Summary

A company is looking for an Assistant Director of Admission.

Key Responsibilities

• Train and supervise up to 15 remote Admissions Representatives, ensuring effective skill development and performance management
• Develop and execute operational strategies to meet new student application growth targets
• Manage daily operations and workforce metrics, providing leadership support and addressing performance gaps

Required Qualifications

• BA/BS degree from an accredited institution
• At least 1 year of leadership experience in a service delivery organization or contact center with remote staff
• Ability to prioritize and manage competing demands in a fast-paced remote environment
• Superior organizational skills and a strong understanding of management and leadership characteristics
• Flexibility and agility in responding to evolving business priorities